Refund Policy

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Firm Boundaries. Supreme Standards.

Every piece created at Curated Antithesis is produced in limited drops with meticulous quality control. Because we operate as an independent, small-batch creative studio, we do not issue cash or original-payment refunds.

We stand behind the caliber of our garments, and we are committed to making it right if something falls short.

 

Store Credit & Exchanges

If you are unsatisfied with your order or need a different size:

• Timeframe: You must initiate an exchange or return for store credit within 14 days of your delivery date.

• Condition: Items must be unwashed, unworn, un-altered, and in their original pristine condition with all packaging intact.

• Issuance: Once your returned item is received and inspected at our studio, you will receive CA Tokens (Store Credit) via digital gift card to use on any future drop.

• Shipping Costs: Customers are responsible for return shipping costs unless the item arrived damaged or defective.

 

Damaged, Defective, or Incorrect Items

While perfection is a myth, our commitment to accountability is absolute. If your order arrives damaged, defective, or with an incorrect item:

• Damaged Items: Contact us within 7 days of delivery at hello@curatedantithesis.com with your order number and clear photos of the issue. If approved, we will immediately send a free replacement or issue full store credit if the item is out of stock. We will provide a prepaid return label for the damaged item.

 

Lost or Stolen Packages

• Lost in Transit: Once a package has been handed over to the shipping carrier, Curated Antithesis is not responsible for packages lost, delayed, or stolen in transit. If your tracking number shows a package is stuck, delayed, or marked as delivered but missing, please contact the shipping carrier (USPS or UPS) directly with your tracking number to file a claim or locate the package.

 

Final Sale Items

To protect the integrity of our limited releases, the following are strictly Final Sale and non-returnable:

• Sale / Clearance Items

• Digital Gift Cards (CA Tokens)

• Customized or Made-to-Order Pieces

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Subscription Box Returns & Exchanges

• Due to the custom-curated allocation and limited batch production of our recurring tiers, subscription box deliveries are non-refundable once billed and fulfilled.

• Final Sale Designation: All recurring subscription tiers (1-Piece, 2-Piece, and 3-Piece Boxes) are considered final sale upon successful payment capture and dispatch. We do not accept returns or issue partial refunds for style preferences or curation choices.

• Direct Size Exchanges: If an apparel piece from your monthly box does not fit properly, we provide direct size exchanges within fourteen (14) days of package delivery. To qualify, garments must be unworn, unwashed, and in their original delivered condition with all tags intact. Contact hello@curatedantithesis.com with your order number to initiate an exchange.

• Damaged or Defective Garments: In the rare instance an item arrives with a manufacturing or print defect, notify our support team within seven (7) days of delivery with accompanying photos. Verified defective pieces will be replaced immediately at no additional cost.